Installing Median Screensharing on your site is a snap.
We specifically suggest you install Median’s tracking code at the bottom of the page, before the closing
</body> tag of your page.
We also suggest that you place Median’s snippet directly after your Chatra’s snippet, but it isn’t required.
If you’re a Median user, you can find your account’s custom snippet here.
When you’re using Chatra and Median together, the bottom of your site’s footer template will probably resemble something like this:
After the install is complete, you’ll now see a new link populated within Chatra that you can click while chatting with a customer to immediately open a new tab and immediately see what they are doing on your site.
If you have any questions or you’d like help installing Median, drop us a line at [email protected]!