Median seamlessly integrates with Zendesk to give your team the ability to immediately see a window into your customer’s world with the click of a button. No more back and forth with a customer during a chat, trying to understand what issue they're having. It's easy to immediately understand the customer's context. Install Zendesk and Median together to give your agents the tools they need to provide an exceptional customer experience.
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Median's Zendesk Chat integration makes it a snap to immediately understand a customer's context while chatting. With one click, Median enables Zendesk Chat users to see their customer's browser window in realtime, resolving chats faster and leaving customers delighted. Plus, since Median doesn't require any clunky end-user software installation process, you can spend your time diagnosing and solving customer issues instead of struggling to understand their problems.