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Cobrowsing is a technology that allows two or more people to view and interact with the same web page in real-time. It's an invaluable tool for customer service, online training, and sales. But when it comes to data security, it's important to understand the rules and regulations surrounding its use.One of the most important regulations to consider is the Payment Card Industry Data Security Standard (PCI DSS). Any company that handles cardholder data must be compliant with this standard in order to protect customers’ personal and financial information.
PCI DSS was created by the major credit card companies - Visa, Mastercard, American Express, Discover, and JCB - to ensure that businesses protect their customers' cardholder data. The standard requires companies to meet certain criteria, such as:
These requirements are designed to protect customers from fraud, identity theft, and other security threats.
The short answer is yes. Cobrowsing technology can be used in a PCI compliant way. For example, companies can use cobrowsing solutions that encrypt data in transit, limit access to sensitive data, and use role-based access control to ensure that only authorized personnel can access cardholder data.At HelloMedian, we take PCI compliance seriously. We use industry-standard encryption to protect data in transit, and we employ role-based access control to ensure that only authorized personnel have access to cardholder data. Our cobrowsing solution is also regularly tested and audited to ensure that it meets all PCI DSS requirements.
PCI compliance is important for any business that handles cardholder data. Not only does it protect customers from fraud and identity theft, but it also helps businesses avoid costly fines and penalties.Failing to comply with PCI DSS can result in significant fines, ranging from hundreds to millions of dollars. In addition, non-compliant businesses may also face additional fees, damages, and other penalties.
Cobrowsing technology can be used in a PCI compliant way, as long as the solution is secure and meets all PCI DSS requirements. At HelloMedian, we take data security seriously, and our cobrowsing solution is regularly tested and audited to ensure that it meets all PCI DSS requirements.To learn more about our cobrowsing solution and how it can help your business stay compliant with PCI DSS, visit HelloMedian.com.
